OS X Support Essentials 10.11 El Capitan 101
El Capitan 101 OS X Support Essentials 10.11 is a three-day course that gives you a tour of OS X El Capitan and covers the best ways to support OS X El Capitan users. The course includes lectures and hands-on exercises that provide real-world experience.
Part 1: Installation and Configuration Install OS X El Capitan Setup and Configuration OS X Recovery OS X Software Updates Part 2: User Accounts User Accounts User Home Folders System Security Keychain Management Part 3: File Systems File Systems and Storage FileVault Permissions and Sharing File system Troubleshooting Part 4: Data Management Hidden Items, Shortcuts, File Archives System Resources Metadata and Spotlight Time Machine Part 5: Applications and Processes Application Installation Document Management Application Management and Troubleshooting Part 6: Network Configuration Network Essentials Advanced Network Configuration Network Troubleshooting Part 7: Network Services Network services Host Sharing and Personal Firewall Part 8: System Management
Peripherals and Drivers Print and Scan System Troubleshooting Dates
Monday 16 to Wednesday 18 October 2017